Client Service Supervisor [ID:34485]新着求人
- 想定年収
- 別途ご案内致します
- 仕事内容
- Client Servicing and Inquiry Response
・Work independently to respond to all client inquiries on a daily basis including the most complex and escalated issues and own resolution
・Maintain relationship objectives, developing a proactive relationship and service plan to ensure an exceptional value-added service to clients
・Maintain a strong knowledge of BBH departments, systems and services across all products and businesses
・Introduce and familiarize clients to new technology, automation tools and BBH Worldview systems
・Participate in the coordination of new business and product implementations, conversations and special projects as required
Service Improvement
・Understand the way in which BBH and our clients operate to be able to suggest and implement changes
・Maintain a strong knowledge of industry initiatives to help anticipate future client requests
・Identify ways to improve productivity and efficiency within the team
Risk Management and Control
・Adhere to and assist in implementing all risk policies and procedures
・Monitor receipt of all client documentation
・Represent the department in cross office meetings
・Communicate deliverables and action items from these meetings to the Client Service Manager and Team Leaders/Supervisors - 必要経験
- ・Bachelor’s Degree
・Minimum of 6+ years of global custody and/or financial services industry experience
・Project management skills and experience
・Excellent written and verbal communication skills both in English and Japanese
・Excellent problem-solving skills
・Knowledge of domiciled funds is a plus
・Team Player - 予定勤務地
- 東京
- 企業名
- 社名非公開：有力外資金融機関
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